They don't have them in stock, i think. My dad ordered me one for christmas and we heard nothing from him, so we phoned him up and he said that he had emailed us to say they wernt in stock, the email hadnt come through, so he said he could refund the money or buy things that added up to £100. Jon and Darren are super legit so just phone them up and they will tell you whats happening. I dont know if I had the same problem as you, but thats just what i did