take a small allen key or something like that
put a tiny bit of super glue on the end of the allen key
stick the allen key onto the bolt
wait for it to dry
screw the bolt out
edit: make sure you dont use too much super glue otherwise it will get into the threads
what i think he is trying to say is that a company shouldn't just make parts, release them, and when the parts break tell everyone who rides park that their parts aren't made for that reason.
no company should make parts for only one type of rider.
my friend (Ryan Carney) went to Portugal for the world tournament because last year he made the usa roller hockey team.
http://www.teamusa.org/Athletes/CA/Ryan-Carney.aspx