Never buy a complete from thevaultproscooters

[flamingo]

So you all know I made a post about thevaultproscooters and them raising prices. Well now they really made it so I won't buy from them again. When the complete came today from fedex, the complete was not in another box, so now the original box is completely trashed. I've never seen a company be so lazy as to not put a product in another box to protect the original packaging. This is ridiculous. If there is anywhere else that I can post this, please let me know. More people should know about this bullshit.

 

[Devin DePriest]

I've never supported the vault.

 

[flamingo]

Unfortunately I bought from them because I watched their videos on youtube and thought they were going to be good. Also the fact that I got 15%off is great. If I paid full price I'd be livid, still am livid, but not as much if I didn't find that coupon code.

 

[James Hoffmann]

That's how completes are normally shipped, most of that damaged probably occurred during shipping. Way back in the day I ordered almost a whole scooter and everything but the deck had fell out of the packaging, this was from a retailer that no longer exists though. Be happy that you received the whole scooter.

 

[James Webb]

gee thank god your scooter didn't get damaged because the box did it's job.

 

[Billie Rainbow]

I'm gonna be a ass here and point out a few things. This is not in actual defense of TV, I'm an aussie and ive worked in a scooter shop but this is common sense that you should know.

1. it's a scooter, it's made to be ridden and you are worrying about a scratch/dent of the box? TV is probably used to stuff like this but i say to you, don't be so petty, you couldn't damage the product to the point you cant ride once out of that box. Envy know this stuff happens and helps out the shops by designing their packaging well enough to prevent actual damage of the product and save the shop time money effort etc, it's business and you the consumer should know that.

2. it's the busiest time of year for scooter shops and for postal service and its probably insured against the postal service of choice if it did actually damage the product so you might think it could be over-looked but i do think another box wouldn't of helped much unless it had extra bubble wrap and stuff, thats a waste of them types of material when considering point 1.

3. you should of specified that you didn't want the package capable to be damaged if this were the case and thats on your back now.

Now what?

 

[Madis]

I'm with Billie on this.

Do you ride the box or the scooter?

Because boxes really often get thrashed in postage already, it's a very common thing. You won't believe your eyes when you see what kind of abuse packages in general really go through these days. Unless you're planning to make some kind of an art exhibition out of that box, i'd suggest not to worry about it. As long as it serves it purpose – defending the actual merchandise (the scooter inside the box) from normal in-transit abuse that occurs when you're dealing with shipping large quantities of packages. No need to blame the shop for it. Was the merchandise ok?

 

[iScooot]

This is a joke, right?
I've gotten parts from orders and they've came in the original box;
Quit tripping over them not re-packaging the package that the scooter came it, it's meant to be ridden, not to be looked at.
Lol