i would say i got mine in about a weekRyan Erwin said:just ordered my 4.5 tsi. very excited. anyone wanna let me know how long it took to ship directly from tsi?? thanks
ryan mahler said:one of my friends ordered a tsi but when it came in the mail it had a crack in the headtube so he send it back and had to pay an extra $130.00 just to have the headset and headtube fixed. so if i order mine and it has a messed up headtube do i pay extra to get it fixed or just send back then get a different TSI?
What do you mean by this?KC Corning said:JESSEE IKEDAH said:what if you broke one and got a new one because tsi is amazinnggg but that one brakes within 90 days? do you get a new one?
We will replace your TSI until it lasts the full 90 days from when you first get it. If it cost's the company money then so be it. We are not in this business to make money but to simply try and make the best possible product for the market and to set standards in the industry...
G O D said:how much does a tsi , deck weight?
About 3.5 lbs. But that will change since we are now starting to reinforce the decks.
BTW, We just shipped Skater HQ 5 decks yesterday. So AUS will be getting them shortly.
I forgot is the down tube the headtube?KC Corning said:Some of the Down Tubes crack. So we are adding more material... Meaning it will weight more.
He did not send it to me, I would just send out a new one. I would NEVER charge some one to fix a deck.coryM said:ryan mahler said:one of my friends ordered a tsi but when it came in the mail it had a crack in the headtube so he send it back and had to pay an extra $130.00 just to have the headset and headtube fixed. so if i order mine and it has a messed up headtube do i pay extra to get it fixed or just send back then get a different TSI?
Whod he send it back to? cause im sure that is complete BS if he sent it to matt. He is sooo legit. He doesnt fnck around. If it came with a manufaturing defect I know he would replace it for free. Hes been replacing decks just for people who had broke the brake which is so so so minor.