YOUR BROKEN SCOOTER

Hep Greg

Hep Greg

Administrator
R-Dubya said:
The problem isn't with him receiving a broken fork, it's with Proto asking him for more money to ship a replacement. That isn't how it works. He already paid the money to receive a functioning fork, and paid shipping for said fork. The product he received was not as described. He legally deserves to get another fork without paying for more shipping because he already paid shipping for the usable fork that he never received in the first place. If he really wanted to, he could take it to court and win. Let me repeat that: If he really wanted to, he could take it to court and win. Look up the Sales of Goods act. Proto asking for him to pay shipping upon receiving damaged goods is completely illegal. It's also Proto's responsibility to pay him to ship the old fork back if they request that he does so. You can't just sell someone a broken part and then ask for more money from them, and frankly I'm surprised that Proto would even try to pull something like that.

EDIT: Unless he got the fork from a separate retailer, in which case everything I've said still applies, but to the retailer who sold him the fork.

EDIT 2: Addressing what I've bolded, it isn't even a matter of decency and having the correct resources. When you sell someone a defective product, you have a legal obligation to replace it. Period.
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he didn't buy them directly from proto, he bought em from inward or something.
 
TylerStensby

TylerStensby

Member
IMAG0024.jpg

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tylerbillman

tylerbillman

Steel Member
Hep Greg said:
this is in regards to the proto fork....


you guys cant expect EVERY SINGLE steel scooter part to be made perfectly. there's bound to be defects/mishaps, its not like steel parts are put into a CNC machine and created to perfection like aluminum parts. for steel parts you have to build a jig, and try to line up everything perfectly before you weld it. not nearly as error-proof as a CNC machine... gotta keep that shit in mind. i know it sucks to be one of the few people who gets one of those defected parts, but at least we're at the point in the sport where companies have the decency and the resources to replace this stuff. you guys should show a liiittle more appreciation for the people who've worked so hard to get to this point where you all actually have a huge choice in the parts that you get to ride. just my 2 cents, not trying to pick a fight. just trying to put things into perspective.
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http://vimeo.com/14161123
 
Juan.

Juan.

Silver Member
Well i heard a loud crack after simply jumping off like a 4ft ledge and i checked it and every single spoke was cracked but i kept riding it untill that happened.
 
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